Make the most of our curated communications to promote EFAP to your employees
The pandemic has increased people’s challenges worldwide. The Employee and Family Assistance Program (EFAP) is a great way to get help during those difficult times. However, many of your people might not know that you give them access to an EFAP or how they can benefit from it.
To let all your employees know of the available support, we are offering a free service to provide communications and promote the EFAP for you.
What is this service?
Once you upload your contact list, your employees will receive a series of emails, encouraging them to take action and contact their EFAP.
Some of the topics covered will include making sense of the new normal, finances, mental health, relationships and physical health.
What is featured in the communications?
- Real-life situation of how others used the EFAP
- Wide range of reasons to contact the EFAP, from anxiety to budget making
- Different ways the EFAP can be reached
- Various service delivery methods, such as in-person meetings and videoconference
- Presents situations where the EFAP can be used in prevention, not only when a problem occurs
I am anxious about sharing contact details. How can I be sure that information will be safe?
Morneau Shepell is centred around building exceptional products and providing peace of mind to our customers and their employees. Therefore, we follow a number of practices to prevent unauthorized access to systems and data, identify risks, execute industry-leading best practices, and evaluate ways to continue improving our platform.
We also use a secure VPN to allow employees to connect to the Morneau Shepell network from anywhere in the world. This ensures all data is transmitted securely whether we’re working from our Toronto headquarters or from home.
What does the contact list should include?
The only information needed to benefit from this free service is corporate employee emails, in order from our communication professionals to reach your employees. You do not need to share any additional information.
OPTIONAL | You can also share with us your employees preferred language of contact. If you do not provide this information, the emails sent will be bilingual by default (English and French)
Can I have this campaign in another format (PDF, printable posters, etc.)?
Unfortunately, this communication series is only available by email.
My employees don’t have corporate emails. Can I still use this service?
Unfortunately, no. To be allowed to send emails to your employees, we are legally obligated to use only organizational emails. Personal emails can’t be used by us to communicate with your people.
**If your employees provide explicit agreement to use their personal email address, we would be happy to offer this service to your organization. Please reach out to your Customer Success Manager to have more details about this possibility.
How can I download my employee contact list?
To download the contact list, go to the “Get the communication service today” section of this page, in the top-right corner. Fill the form and under “Upload your contact list”, add your list in a .CSV or Excel sheet format by clicking on “Choose a file”.
Get the communication service today
3 simple steps toward a well-know EFAP
- Prepare an Excel contact list including employees email corporate addresses (no other information needed!). Download the Excel template
- Submit your contact list in the form below.
- Select when you would like your first communication to be sent.