Is the EAP confidential?
Published by: climbonline1,
EAP services are confidential. The EAP doesn’t let an employer or anyone else know that anybody has called unless consent and written permission have been given. No manager, supervisor, not even a partner or spouse is notified. The only exception to this rule of confidentiality is if the EAP consultant learns that someone is at risk of self-harm or of harming others. In this case, the consultant may be required to report the situation to the appropriate authorities.